Contact Us

Multiple ways to reach us and get help. Our team is here to assist you with any questions or support you need.

General Email

For all your questions

Contact ● Available

contact@videogamesrecords.net

General questions, suggestions, feedback

24-48h average
Send email

Discord Server

Community and quick support

Contact ● Available

discord.gg/xh5QqaMzqm

Real-time chat, community help

Immediate (when available)
Join Discord

Specialized Contacts

Technical Support

Bugs, technical issues, malfunctions

support@videogamesrecords.net

Data Protection

GDPR, privacy, data deletion

dpo@videogamesrecords.net

Suggestions & Ideas

New features, improvements

ideas@videogamesrecords.net

Partnerships

Collaborations, partnerships, opportunities

business@videogamesrecords.net

Support Hours

Monday - Friday 9:00 AM - 6:00 PM
Weekend Limited support
Discord 24/7 (community)

Note: Responses may take longer on weekends and holidays.

Response Times

Discord
Real time
General email
24-48h
Technical support
2-5 days

Quick Help

Before contacting us

  • Check our FAQ section
  • Search existing forum topics
  • Try Discord for quick answers
  • Include details in your message

We're here to help

Don't hesitate to contact us for any question, suggestion or problem. Our dedicated team is ready to assist you and ensure you have the best experience possible!

English Support Active Community Quick Response Professional Service
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