I can't post new scores

15 messages normal

05/05/2024 19:16
#2
RoQa 8 messages

Hello everyone,

I haven't logged in for a while, but I wanted to post some scores yesterday. However, I can't post new scores. I thought it might be because I didn't have enough proven scores. I tried to prove scores, but that doesn't work either: when I click on "submit", nothing happens. I even tried with small format photos to make sure it was okay, but that doesn't work either.

I don't think I'm banned. Can you help me? Thank you.

06/05/2024 07:07
#3
magicbart 1701 messages

Hello, i confirm that you must have 3% of proven scores, so 66 actually. and you have just 9.

I will check if there is a bug on sending proof in your status. Do you have an error message ?

06/05/2024 16:47
#4
RoQa 8 messages

Thank you for your response. I've checked my private box, but there are no messages, and I haven't seen any error messages elsewhere on the site.

Perhaps a clarification might be useful, I cannot see the "post a score" button at all, nor even post multiple scores, as I could before.

06/05/2024 20:57
#5
TJ7 322 messages

Wild shot but could you try with a different browser ?

06/05/2024 21:43
#6
RoQa 8 messages

I've tried with different browsers (Edge, Firefox, Chrome), on two different computers as well as on my smartphone. Each time it's the same : the button to post a record doesn't appear and when I try to post a photo, it doesn't load.

I've also tried several photo formats (jpg, png) but nothing works.

06/05/2024 21:47
#7
RoQa 8 messages

 

Here is a screenshot of what I see, without the button to submit a score.

07/05/2024 06:56
#8
magicbart 1701 messages

Ok can you click on your score, you will see a proof form.

07/05/2024 14:57
#9
RoQa 8 messages

Here's what happens when I try to send a photo. When I click on Submit, the button stays orange and nothing happens. There is no loading or error message. I've tried with several browsers, various photo formats, and different photo sizes

 

08/05/2024 07:10
#10
magicbart 1701 messages

OK i have it, its a real bug

08/05/2024 19:00
#11
magicbart 1701 messages

Can you retry ?

09/05/2024 01:05
#12
RoQa 8 messages

This works for sending proof! I still don't see the button to post a new score, but it might be related to my low proof ratio. So, I'll post some photos and if it still doesn't work, I'll reach out again about this. Thank you very much.

09/05/2024 13:04
#13
magicbart 1701 messages

We will validate your proofs in priority.

11/05/2024 13:34
#14
RoQa 8 messages

Hello,

To send (or edit) scores, it still doesn't seem to work. I do not see any button appearing. I have reached 3% of proofs. I will continue to send proofs, but I think there is a bug there too.

 

12/05/2024 07:43
#15
magicbart 1701 messages

Just add some proofs and it will be good.

13/05/2024 14:08
#16
RoQa 8 messages

Everything is working now! Thank you so much for all your help.

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